"Contact Us" feature doesn't send a copy to my e-mail

[ZakuConvoy]

I just sent the staff a message through the "Contact Us" tab on top of the page, and I checked the box to have it send a copy of the message to my e-mail so that it was green.  But, no copy was ever sent.

[Nas]

@ZakuConvoy, that’s strange, and we’ll look into it.  Have you checked your spam folder? Also, the staff has received your contact us, and will shoot you an email soon. 

[ZakuConvoy]

Yeah, I checked my spam folder.  Nothing in there, either.

I did a little digging, and this might be a known issue:

 

This sounds a lot like what happened to me.  Maybe it's the same thing?

[Nas]

@ZakuConvoy, I don't know why that feature isn't working, but we'll look into it. Regardless, the staff has received your contact us. I'm pretty sure only the site owner @High on Lullabies would be able to remedy this. 

[PuddinPop]

Hi, ZakuConvoy. 

I did a test with my own email and experienced the same problem. With it not being an isolated incident, it would appear it is an issue with either the host or the software, which is something only the Owner, @High on Lullabies, is capable of looking into. Unfortunately, High on Lullabies is not around at the moment, and I'm not sure when he will be back to the forum, so I can't give you an answer on when this will be fixed. 

But like Cecilia said, there is nothing wrong with us receiving the Contact Us messages; there just doesn't seem to be a copy going to your mailbox.